> ## Documentation Index
> Fetch the complete documentation index at: https://help.kivaro.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Packing Slips

> Generate professional packing slips for your orders to include with shipments

export const calendlyUrl = "https://calendly.com/kivaro-support/30min";

export const supportEmail = "support@kivaro.io";

export const appName = "AusPost MyPost Business";

## Overview

Packing slips help you organize your fulfillment process and provide customers with a detailed list of items in their shipment. The {appName} app allows you to generate professional packing slips that include order details, product information, and shipping addresses.

<CardGroup cols={2}>
  <Card title="Professional Format" icon="file">
    Generate clean, professional packing slips with all order details
  </Card>

  <Card title="Easy Access" icon="download">
    Download and print packing slips directly from the app
  </Card>

  <Card title="Order Details" icon="list">
    Includes product information, quantities, and order numbers
  </Card>

  <Card title="Shipping Information" icon="truck">
    Shows delivery address and shipping method
  </Card>
</CardGroup>

## Generating Packing Slips

Packing slips can be generated from the shipping labels page in the {appName} app. This allows you to create packing slips for orders that are ready to be shipped.

### From Shipping Labels Page

1. Navigate to the {appName} app in your Shopify admin
2. Go to the **Shipping Labels** page (or access it when creating shipping labels for orders)
3. For each order, you'll see an option to **Generate Packing Slip**
4. Click **Generate Packing Slip** for the order(s) you want
5. Review the packing slip preview
6. Download or print the packing slip

<Tip>
  The shipping labels page is where you manage all your shipping-related documents. You can generate both shipping labels and packing slips from the same location, making it easy to prepare complete shipping documentation for your orders.
</Tip>

## Packing Slip Contents

Packing slips generated by the app include:

* **Order Information**: Order number, order date, and order status
* **Customer Details**: Customer name and shipping address
* **Product List**: All items in the order with:
  * Product name and SKU
  * Quantity ordered
  * Product variants (if applicable)
* **Shipping Information**: Shipping method and delivery address
* **Fulfillment Details**: Fulfillment location and date

<Tip>
  Packing slips are automatically formatted to fit standard printer paper sizes (A4 or Letter). You can print them directly or save them as PDF files for your records.
</Tip>

## Bulk Packing Slip Generation

Generate packing slips for multiple orders at once from the shipping labels page:

1. Navigate to the **Shipping Labels** page in the {appName} app
2. Select multiple orders using checkboxes that you're creating shipping labels for
3. Click **Generate Packing Slips** (single action for all selected orders)
4. All packing slips will be generated and available for download
5. Download individually or as a batch

<Tip>
  Bulk packing slip generation is perfect for batch fulfillment days when you're processing many orders at once. Generate all packing slips along with your shipping labels, print them together, and match them with your packages during packing.
</Tip>

## Printing Packing Slips

### Print Settings

* **Paper Size**: A4 or Letter (US Letter)
* **Orientation**: Portrait
* **Format**: PDF or direct print

### Best Practices

1. **Print Before Packing**: Generate and print packing slips before you start packing orders
2. **Match with Packages**: Keep packing slips with their corresponding packages
3. **Include in Shipment**: Place the packing slip inside the package or attach it to the outside
4. **Keep Records**: Save digital copies of packing slips for your records

## Customization

Packing slips use your store's branding and include all relevant order information. The format is optimized for clarity and includes all details your fulfillment team needs to pack orders accurately.

<Note>
  Packing slips are generated based on your order data in Shopify. Ensure your product information, SKUs, and order details are accurate in Shopify for the best packing slip results.
</Note>

## Troubleshooting

### Packing Slip Not Generating

<AccordionGroup>
  <Accordion title="Check Order Status">
    Ensure the order is in a state that allows packing slip generation. Some order statuses may prevent generation.
  </Accordion>

  <Accordion title="Verify Order Data">
    Check that the order has complete information including products, quantities, and shipping address.
  </Accordion>

  <Accordion title="App Permissions">
    Ensure the app has proper permissions to access order data. Check your app settings if issues persist.
  </Accordion>
</AccordionGroup>

### Printing Issues

* **Check Printer Settings**: Ensure your printer is set to the correct paper size (A4 or Letter)
* **PDF Download**: If direct printing fails, download as PDF and print from the PDF viewer
* **Browser Settings**: Some browsers may block printing. Check your browser's print settings

## Next Steps

Now that you can generate packing slips, explore these related features:

<CardGroup cols={2}>
  <Card title="Bulk Operations" icon="list" href="/bulk-operations">
    Generate shipping labels and packing slips for multiple orders at once.
  </Card>

  <Card title="Shipping Rules" icon="gear" href="/shipping-rules">
    Automate package selection and shipping options based on order conditions.
  </Card>

  <Card title="Complete Setup Guide" icon="book" href="/getting-started">
    Learn about all features and advanced configuration options.
  </Card>

  <Card title="Quick Start" icon="rocket" href="/quickstart">
    Get up and running quickly with basic setup instructions.
  </Card>
</CardGroup>

<Note>
  **Need help?** <a href={`mailto:${supportEmail}`}>Contact our support team</a> or <a href={calendlyUrl}>book
  a free consultation</a> to get expert guidance on using packing slips and other features.
</Note>